Partner Engineer, US

The role

A Partner Engineer owns the full customer lifecycle from technical conversations to go-live. You will lead implementations, manage high-stakes projects, and act as a technical and commercial lead for B2B2C customers.

What you will do

• Own the deal from the technical side including discovery, feasibility, and scoping.
• Lead implementations end-to-end from kickoff through to go-live.
• Work with customers' engineering and product teams to define features and architecture.
• Ensure consumer experiences drive adoption and commercial success.
• Identify and solve feature blockers by working with internal and external product and engineering teams.
• Manage a portfolio of multiple customer engagements simultaneously.
• Create processes, templates, and frameworks for the function.
• Use AI to manage complex, multi-threaded projects.

Required qualifications

• 5+ years in solutions engineering, partner engineering, or professional services at a high-growth B2B or SaaS company.
• Experience in the full lifecycle from technical discovery to delivery.
• Experience in businesses where customer success depends on user adoption.
• Technical fluency in API architecture, webhooks, and integration design.
• Precise and persuasive written and verbal communication skills.
• Experience operating in environments with ambiguity.

Nice to have

• Experience spanning pre- and post-sales
• Experience in fintech, payments, or developer-platform businesses

Benefits

• Competitive compensation
• Stock options
• Stipends for home office or work setup
• Budget for learning and development
• Free phone and international data plan

About the company

Gigs is building the operating system for mobile services, a platform that lets tech companies embed global connectivity into their products. The team consists of around 150 people across the US and Europe.