Commercial Account Executive - Mid-Market, East

The role

You will be the primary point of contact for mid-market customers to help them modernize software planning, building, securing, and shipping. You will manage a book of business, run complex sales cycles, and support customer adoption of the GitLab DevSecOps platform.

What you will do

• Own and manage a broad Mid-Market book of business.
• Focus on customer accounts with 250 to 1,999 employees.
• Articulate the value of GitLab's AI-powered DevSecOps platform.
• Build and maintain a healthy pipeline through prospecting and qualification.
• Document buying criteria, decision processes, and key stakeholders.
• Collaborate with sales development, customer success, renewals, marketing, technical teams, and partners.
• Support customer adoption and work to reduce churn and contraction.
• Participate in quarterly forecasting and territory planning.
• Contribute to continuous improvement by sharing win/loss insights and updating the sales handbook.

Required qualifications

• Experience selling SaaS solutions by leading value-based conversations with technical and business stakeholders.
• Ability to manage a broad mid-market territory as the primary point of contact.
• Skill in building and maintaining strong customer relationships.
• Ability to drive consistent outbound prospecting activity.
• Ability to collaborate closely with cross-functional partners.
• Clear and structured communication skills.
• Interest in GitLab, open source, and tools that support software development.
• Must be located in East or Central timezones in the US.

Nice to have

• Experience including development or DevSecOps teams.
• Openness to bringing relevant, transferable sales experience from a variety of backgrounds.

Benefits

• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave
• Benefits to support your health, finances, and well-being

About the company

GitLab is the intelligent orchestration platform for DevSecOps. It enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation.