Business Operations Lead

The role

The Business Operations Lead identifies and solves challenging problems to improve company execution and decision-making. This person will develop new processes, lead strategic projects, and validate the impact of initiatives through data and user feedback.

What you will do

• Identify opportunities to improve efficiency, effectiveness, and scalability.
• Scope visions for new processes or systems and partner with teams to implement them.
• Remove friction and inefficiency between departments.
• Plan, lead, and execute strategic projects determined with leadership.
• Confirm initiatives have intended impact by seeking feedback and measuring results.
• Identify and prioritize key communications vehicles to share progress with the company.
• Create meaningful experiences for people during in-person and virtual experiences.
• Talk to and listen to users to shape and prioritize work.
• Communicate with impact in front of leadership.
• Use tools like Claude, Snowflake, Salesforce, and Notion to interpret financial data.

Required qualifications

• 12+ years of related experience
• SaaS experience in B2B or B2C companies
• Experience ranging from 0 to 1 all the way to scaling larger organizations
• A point of view on the fundraising industry
• Passion for strategy, execution, and data
• Ability to communicate with impact across the organization
• Ability to translate complex OKRs / KPIs into meaningful tactics
• Consistently bring energy, optimism, and enthusiasm to work and the team

Nice to have

• Residing in Chicago

About the company

GiveCampus is a fundraising platform for non-profit educational institutions. The team is located in 30+ states across the US and operates as a remote-first company.