Operations Lead (Senior Manager)

Maputo. Posted 3 months ago

The role

The Operations Lead will build and lead the Mozambique operations team, including procurement, logistics, administration, and HR. This person will design scalable systems and processes to support program growth and improve back-office efficiency.

What you will do

Lead the GD Moz Operations team including procurement, logistics, administration, and HR
Provide line management to the Office & Procurement Manager and Human Resources Manager
Create clear roles, responsibilities, and standard operating procedures
Design and build systems and processes capable of supporting a larger program
Drive measurable improvements in back-office processes
Identify and implement opportunities to use AI and other digital solutions
Oversee Procurement & Administration function
Develop and support implementation of a procurement strategy
Lead logistics and fleet management
Oversee budgeting and procurement planning

Required qualifications

Significant experience (6+ years) in operations management, with strong expertise in procurement and logistics
Track record of strengthening operational functions
Strong financial and budget management skills
Experience managing and developing teams
Experience overseeing or working closely with HR functions
Comfort in a fast-paced and changing environment
Highly analytical with a strong attention to detail
Familiarity with INGO standards, donor compliance frameworks, internal controls, and audit processes
Strong cross-cultural communication skills
Experience and aptitude leveraging new technologies and AI
English fluency required

Nice to have

Knowledge of Mozambique's regulatory environment for NGO operations, procurement, and employment law
Portuguese fluency

Before you apply

Systematically check with previous employers about any abuse or misconduct related matters
May employ in-depth reference checks, criminal background checks, and sanctions screens

About the company

GiveDirectly delivers cash directly to people living in poverty and crisis. The organization uses a quantitative approach and rigorous research to fight poverty.