Givedirectly
Director, Revenue Operations (Fundraising)
Remote. Posted a month ago
The role
The Director/Senior Director of Revenue Operations will own the data, systems, and processes for the Fundraising function. This role builds pipeline infrastructure, KPI architecture, and operating rhythms to ensure predictable growth. It also includes chief-of-staff duties to support the Vice President of Partnerships.
What you will do
- Build and own strategic data and systems architecture for Fundraising
- Define and own tracking of Fundraising KPIs
- Partner with Fundraising Data and Tech to execute projects
- Design and institutionalize operating rhythms like pipeline reviews and QBRs
- Develop revenue systems and processes with Finance and Donor Experience teams
- Own revenue reconciliation, recognition, and audit support
- Own workforce and capacity planning for Fundraising
- Manage a team of 3-5 as the function matures
- Act as liaison between Fundraising and Grants Management, Finance, and Compliance
- Partner with the VP on strategy, organizational change, and internal communications
Required qualifications
- 8+ years of experience in revenue operations, business operations, or a chief-of-staff role
- Demonstrated experience building or owning CRM/pipeline systems (e.g. Salesforce)
- Demonstrated experience building KPI frameworks and reporting infrastructure
- Strong analytical operator
- Proven track record managing cross-functional relationships and influencing senior stakeholders
- Excellent written and verbal communication skills
- Deep alignment with GiveDirectly's values
Nice to have
- Advanced degree (e.g. MBA)
- Direct people management experience
- Experience working with institutional donors or fundraising teams in Africa
- Experience standing up a BizOps or RevOps function from scratch
Benefits
- Annual Benefits Stipend: $21,393
Before you apply
- Systematic checks with previous employers about abuse or misconduct
- In-depth reference checks
- Criminal background checks
- Sanctions screens
About the company
GiveDirectly delivers cash directly to people living in poverty and crisis. The organization uses a quantitative approach and rigorous research to fight poverty.