SMB Account Manager

The role

You will develop executive relationships and identify growth opportunities within an SMB customer base. You will demo software, support contract renewals, and collaborate with account teams to meet revenue quotas.

What you will do

• Develop strong executive relationships and understand client businesses to identify growth opportunities.
• Survey prospects to align business pain points with the Motive solution.
• Demo Motive software and solutions to fleet managers or strategic SMB customers.
• Collaborate with customer success, support, product, and sales teams to grow customers.
• Support contract renewals by proactively engaging clients to minimize churn.
• Resolve problems by determining optimal courses of action and implementing solutions.
• Plan to meet and exceed ongoing business goals and revenue quotas.
• Use technology platform understanding and market input to bring iterations to the business.
• Study market trends to enable consultative insight.

Required qualifications

• Bachelor’s Degree
• 2+ years of relevant or transferable work experience (post a higher education degree)
• Strong end-to-end ownership attitude
• Leadership and/or management experience
• Ability to influence internal stakeholders and external decision makers
• Ability to build rapport with executive decision-makers
• Best-in-class communication skills

Nice to have

• Overseas degree from US/UK/Canada
• In-depth exposure to US/Canada/UK B2B customers

Before you apply

• The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations.
• Candidates may be required to execute a non-compete covenant.

About the company

Motive empowers people who run physical operations with tools to make work safer, more productive, and more profitable. The platform serves nearly 100,000 customers across various industries.