Senior Billing Specialist

The role

The Senior Billing Specialist owns accurate and timely billing operations. This person manages the billing cycle, resolves discrepancies, and handles chargebacks and reconciliations.

What you will do

• Oversee account billing status and the complete billing cycle.
• Create Vendor Finance funding invoices for each lender.
• Support Enterprise billing by reviewing complex contracts and validating pricing.
• Manage card and ACH chargebacks end to end.
• Manage cancellations, early terminations, refunds, credits, write-offs, and held-to-contract fees.
• Perform billing audits and reconciliations.
• Support month-end close and SOX-compliant audit trails.
• Partner with cross-functional teams to resolve support cases and improve billing processes.

Required qualifications

• 2-3+ years of experience in billing, payments, accounts receivable, finance operations, or a related function
• Hands-on experience managing enterprise billing, invoice generation, refunds, credits, chargebacks, payment disputes, cancellations, reconciliations, or similar high-volume operations
• Strong understanding of billing operations, payment flows, refunds, credits, cancellations, account reconciliation, and financial controls
• Demonstrated ability to investigate complex issues, assess risk, exercise sound judgment, and drive work to resolution with minimal supervision
• Strong analytical, written, and verbal communication skills
• Advanced proficiency in Excel and Google Sheets
• Comfortable working with spreadsheets, internet-based business applications, and ERP systems
• A Bachelor’s degree in Accounting, Finance, Business, or a related field is mandatory
• Availability to work US business hours, Monday through Friday, 9:00 p.m.–6:00 a.m. Pakistan Time

Nice to have

• Experience in Zuora, Salesforce, payment processors, or similar platforms
• Experience in SaaS, fintech, payments, or a high-growth technology environment

Before you apply

• The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations.
• Depending on your role and primary work location, Motive Technologies, Inc. discloses candidates may be required to execute a non-compete covenant with the Employer.

About the company

Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The company serves more than 120,000 businesses across a wide range of industries.