Senior Product Operations Manager

The role

The Senior Product Operations Manager will shape Product Governance and the Product Development Lifecycle. You will build standardized lifecycles, internal rhythms, and scalable self-serve solutions using AI and automation.

What you will do

• Run the operating rhythm for the Product org including product planning, Monthly Business Reviews, and action-item tracking.
• Build and maintain a task-based onboarding path for new PMs and a managed resource hub.
• Govern the Product tool stack by managing permissions, licenses, and billing reviews.
• Identify manual work and replace it with AI-assisted automation, templates, and self-serve tools.
• Define, document, and evolve the product development lifecycle and cross-functional operating model.
• Build and improve launch readiness workflows and automation of cross-team work.
• Build playbooks for New Product Introductions and betas.
• Support the International Product team by leading special projects and coordinating stakeholders.

Required qualifications

• 6+ years of experience organizing strategic initiatives or operations for technical or Product organizations.
• Proven track record of designing, implementing, and scaling processes that improve team efficiency.
• Familiarity with product development lifecycles, stage-gate processes, and launch readiness in a software and/or hardware environment.
• Experience owning internal tools, systems, and documentation for a team or organization.
• An automation-first mindset with hands-on experience using AI tools, workflows, or no-code automation.
• Strong analytical skills with experience using data to drive decisions.
• Detail-oriented with exceptional written and verbal communication skills.
• Proven experience driving projects end-to-end and fostering collaboration across organizations.
• A self-starter who is comfortable with ambiguity and works independently.
• Experience working effectively with distributed, global teams.
• Fluency in both English and Spanish is required.

Nice to have

• Proficiency in SQL or BI tools

About the company

Motive empowers people who run physical operations with tools to make work safer, more productive, and more profitable. The platform serves nearly 100,000 customers across various industries.