Senior Manager, People Operations

The role

You will lead the strategy, design, and execution of scalable people programs for a global workforce. You will oversee core employee lifecycle operations and shared services to strengthen processes and service delivery.

What you will do

• Establish the operating model and strategic priorities for People Operations.
• Lead and develop the global People Operations team.
• Own the strategy and end-to-end delivery of a consistent onboarding experience across regions.
• Design and implement a tiered support model.
• Lead complex, cross-functional programs spanning employee lifecycle, HR systems, payroll, benefits, compliance, and policy administration.
• Own the People compliance program.
• Design scalable processes, service standards, controls, and performance metrics.
• Lead, coach, and develop a high-performing team.
• Partner with HR, Finance, Legal, IT, and external vendors.
• Use people data and operational insights to identify opportunities and communicate progress to senior leadership.

Required qualifications

• 8+ years of experience in People Operations, HR shared services, HR operations, or a related field.
• 5+ years of experience leading People teams, managers, or global operational functions.
• Experience designing and scaling global HR operations across multiple geographies and employee populations.
• Strong knowledge of HR systems, payroll, benefits administration, compliance, and employee lifecycle processes.
• Experience leading complex, cross-functional programs from strategy through execution.
• Demonstrated ability to establish operational metrics, strengthen controls, and use data to guide decisions.
• Sound judgment, strong communication skills, and the ability to influence stakeholders across functions and levels.
• Proven track record of identifying opportunities to apply AI and automation to reduce manual work, improve the employee experience, and scale People Ops programs.
• Must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations.

Benefits

• Health, pharmacy, optical and dental care benefits
• Paid time off
• Sick time off
• Short term and long term disability coverage
• Life insurance
• 401k contribution

Before you apply

• The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations.
• Depending on your role and primary work location, you may be required to execute a non-compete covenant with the Employer.

About the company

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. The company serves nearly 100,000 customers across various industries.