Senior Enablement Operations Manager

The role

The Senior Enablement Operations Manager will build systems and an operating model to help Revenue Enablement scale. This person will lead platform and process initiatives across the enablement ecosystem.

What you will do

• Own the Enablement Operations portfolio including intake, prioritization, planning, and report-outs.
• Lead strategic programs from framing through launch, adoption, measurement, and transition.
• Build reusable playbooks for product and maintenance launches, system rollouts, and training.
• Establish indicators, dashboards, scorecards, and executive-ready updates.
• Coordinate systems and data dependencies across enablement tools and reporting tools.
• Partner with program owners on adoption, product enablement, and AI automation.
• Identify and deliver automation and AI opportunities to reduce manual work.
• Create operating rhythms and decision rights for cross-functional teams.
• Partner with IT, Security, Procurement, Finance, Product, PMM, Sales, Customer Education, Support, and field leaders.

Required qualifications

• Experience leading strategic programs, portfolio operations, enablement operations, revenue productivity systems, GTM technology, learning technology, content operations, or a closely related enterpri
• Track record of leading complex cross-functional programs from strategy through implementation, adoption, and continuous improvement.
• Experience designing operating models, governance, intake processes, service models, or lifecycle standards for systems, content, learning, or business processes.
• Strong understanding of enterprise SaaS administration and integrations, including permissions, data flows, reporting, workflow automation, and user adoption.
• Ability to use data to identify operational problems, define meaningful measures, and communicate progress and tradeoffs.
• Experience working with vendors, procurement, security, legal, finance, and internal technical partners.
• Excellent written and verbal communication.
• Demonstrated judgment, ownership, and ability to make progress in ambiguous or changing environments.

About the company

Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications.