Trial Success Manager

The role

Trial Success Managers manage proof-of-concept activities to impact trial conversion and program success. They design and configure the Motive platform to meet client needs and provide training and data analysis.

What you will do

• Manage and support all trial/proof-of-concept (POC) activities for Enterprise Account Executives and Sales Engineers
• Partner in developing and implementing key goals, objectives, and success criteria for each trial
• Design and configure the Motive platform to meet the unique needs of the client
• Act as a subject matter expert on product, change management, communication strategy, risk management, and coaching techniques
• Create and deliver effective onsite and web-based training and best practice presentations
• Leverage reporting and data analysis to provide actionable insights
• Communicate updates on major milestones to stakeholders

Required qualifications

• 3+ years of experience in a client-facing role
• Experience managing and leading a software/hardware Proof of Concept, Proof of Value, or Trial process
• Project management experience
• Strong organizational skills and the ability to multitask/handle urgent requests
• Ability to interface at all levels within the organization to communicate complex ideas
• Bachelor's Degree or equivalent experience
• Ability to travel 20-25% domestically and potential international travel

Nice to have

• fast-paced SaaS environment
• PMP

Before you apply

• The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations
• US-based roles may require executing a non-compete covenant

About the company

Motive empowers people who run physical operations with tools to make work safer, more productive, and more profitable. The company serves nearly 100,000 customers across various industries.