Senior Manager, GTM Operations

The role

You will lead a team of systems administrators and program owners responsible for the end to end GTM SaaS stack. You will own the stack's roadmap, architecture, budget, and licensing while partnering with various cross-functional teams.

What you will do

• Lead, coach, and grow a team of GTM systems administrators and program owners.
• Own the end to end GTM platform ecosystem including architecture, data model, and integrations.
• Set the standard for Salesforce administration including release management and CPQ processes.
• Own the strategy, budget, renewals, and license governance for the GTM SaaS portfolio.
• Lead vendor evaluations and major tool migrations.
• Partner with Legal, Security, and Marketing to design and enforce GTM compliance and governance.
• Act as the systems lead for major cross-functional initiatives.
• Lead incident response to keep the revenue engine running when things break.

Required qualifications

• 10+ years of experience in GTM operations, sales or revenue operations, or GTM systems within an enterprise or high-growth B2B SaaS organization.
• 5+ years of direct people management experience leading systems administrators or GTM operations teams.
• Deep, hands-on Salesforce administration experience at an enterprise scale of 1,000+ users.
• Proven track record of managing an entire end to end GTM platform within an enterprise org.
• Proven track record of leading a major GTM tool evaluation, implementation, or migration from start to finish.
• Working knowledge of outbound compliance and deliverability requirements (GDPR, TCPA, CAN-SPAM, CCPA, and Do Not Contact).
• Experience owning a software budget and license governance.

Nice to have

• Salesforce Administrator, Advanced Administrator, Platform App Builder, CPQ Specialist, or other Salesforce certifications
• CPQ experience, ideally Salesforce CPQ or Revenue Cloud
• Experience with AI features in GTM tools

Benefits

• Health, pharmacy, optical and dental care benefits
• Paid time off
• Sick time off
• Short term and long term disability coverage
• Life insurance
• 401k contribution

Before you apply

• Must already be located in North America
• Must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations
• Candidates may be required to execute a non-compete covenant

About the company

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. Motive serves nearly 100,000 customers across a wide range of industries.