Senior Order Management Specialist

The role

This role owns the end-to-end Quote-to-Cash lifecycle. You will partner with Sales, Finance, and cross-functional teams to support deal structures and drive operational excellence.

What you will do

• Manage complete Sales Force Quote to Cash cycle
• Identify and resolve Q2C technical issues
• Provide guidance on complex deal structures
• Quote Creation and Completion
• Order Cancellation
• Account Renewals
• Contract Buyout Quotes
• Opportunity Stage Amendments
• Package Upgrade/Downgrade
• Vendor Finance deals, Account Audits, and Account Mergers

Required qualifications

• Graduate in Business Management disciplines
• Strong Business Communication Skills in English
• Minimum 3 years of professional work experience
• Proficient experience with Microsoft Excel and Word
• Knowledge and experience of CRM systems
• Very organized, meticulous, and detailed in entering information
• Excellent analytical and problem-solving capabilities
• Self-starter with a proven ability to take ownership
• Ability to effectively prioritize and multi-task in high-volume workload situations

Nice to have

• Finance, Business Management, Economics or Supply Chain disciplines
• Salesforce
• Experience working with ERP systems

Before you apply

• The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations
• Depending on your role and primary work location, you may be required to execute a non-compete covenant

About the company

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. The platform serves nearly 100,000 customers across various industries.