Associate Manager, Business Strategy & Operations

The role

You will lead a team and partner cross-functionally to improve reporting, forecasting, productivity, growth, retention, and operating efficiency. This role helps scale the go-to-market organization.

What you will do

• Lead, coach, and develop a team of analysts and operations professionals.
• Own key operating processes, including forecasting, business reviews, KPI reporting, pipeline reporting, and productivity analysis.
• Translate business priorities into practical workflows, metrics, and execution plans.
• Lead complex analyses and cross-functional projects from problem definition through implementation.
• Improve reporting accuracy, data quality, automation, documentation, and process scalability.
• Identify performance gaps, determine root causes, and drive actionable recommendations.
• Partner with Sales, Account Management, Customer Success, Finance, Business Intelligence, Data, and other teams to align priorities and improve business outcomes.

Required qualifications

• 5+ years of experience in business operations, sales operations, strategy, analytics, consulting, finance, or a related field.
• Experience leading or mentoring analysts, operations professionals, or cross-functional teams.
• Strong analytical and problem-solving skills, with the ability to connect data and processes to business outcomes.
• Experience building or improving reporting, forecasting, dashboards, planning processes, or operational workflows.
• Excellent communication, organization, ownership, and stakeholder-management skills.

Nice to have

• Experience in SaaS, technology, or a high-growth environment
• Familiarity with Salesforce, Snowflake, SQL, Google Sheets, BI tools, or workflow automation platforms

Before you apply

• The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations.
• Employees must be authorized to receive access to Motive products and technology.

About the company

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. Motive serves nearly 100,000 customers across a wide range of industries.