Manager SMB, Spanish Account Management

The role

You will lead, mentor, and scale a team of Spanish-speaking SMB Account Managers. You will drive revenue and retention through renewals, upsells, and cross-sells for Spanish-speaking customer accounts.

What you will do

• Lead, mentor, and scale a team of Spanish-speaking SMB Account Managers
• Establish pipeline targets, outbound touchpoint metrics, and inbound response SLAs
• Adapt global sales playbook to align with regional communication styles and business etiquette
• Conduct regular call reviews and coaching sessions in Spanish
• Manage pipeline hygiene within Salesforce/CRM
• Provide revenue forecasts, risk analysis, and growth opportunities
• Champion Motive's full suite of products to maximize customer lifetime value
• Support high-stakes negotiations, customer reviews, and product demonstrations in Spanish
• Partner with Sales Operations, Enablement, and Product Marketing to localize materials

Required qualifications

• Native or bilingual professional proficiency (C1/C2 level) in both Spanish and English
• Exceptional written and verbal negotiation skills in both languages
• 4+ years of B2B sales/account management experience
• 2+ years of experience leading, coaching, or mentoring sales or account management teams within a fast-paced SaaS, telematics, or tech-enabled environment
• Ability to manage high-volume, short-sales-cycle pipelines
• Deep understanding of CRM workflows
• Authorized to receive and access commodities and technologies controlled under U.S. Export Administration Regulations

Nice to have

• Experience selling into North American (US/Mexico) Hispanic markets, Latin America, or Spain
• Salesforce experience

About the company

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. The platform serves nearly 100,000 customers across various industries.