Engineering Manager - Communications Capture

The role

You will lead and expand a backend and frontend engineering team. The team is responsible for the data pipeline that ingests and captures customer interactions from external communication systems.

What you will do

• Lead and expand a growing team of backend and frontend engineers.
• Manage engineering projects from conception to completion.
• Collaborate with Product Managers to shape the team roadmap.
• Drive continuous improvement and optimization of products and infrastructure.
• Design and architect long-term technical solutions.
• Coach, mentor, hire, and grow individuals on the team.

Required qualifications

• Previous experience leading and developing growing teams.
• Proven industry experience as a Senior software engineer.
• Strong technical background focusing on large-scale, cloud-based web applications.
• Proven experience in project management and team leadership.
• A passion for motivating, mentoring, and cultivating people.

Nice to have

• Proficiency in Java and related frameworks
• Experience with user-facing products
• Holding a degree in computer science or a similar field

About the company

Gong uses AI to transform how revenue teams win through the Gong Revenue AI Operating System. The company helps more than 5,000 companies understand teams and customers and automate sales workflows.