Sr. Director of Web Strategy & Experience

The role

You will own the strategy, design, and performance of the flagship corporate website. You will lead a team of designers, developers, and content producers to deliver a digital storefront that drives pipeline and user experience.

What you will do

• Define and execute the roadmap for gong.io
• Orchestrate content, brand design, web engineering, and AEO
• Drive CRO programs, A/B testing, personalization, and web analytics
• Maintain design fidelity, site responsiveness, accessibility, and micro-interactions
• Partner with web development and IT on CMS architecture, speed, and security
• Hire, develop, and retain a high-performing pod of designers, developers, and content producers
• Navigate competing priorities across brand, growth, and engineering stakeholders

Required qualifications

• 12+ years leading high-growth enterprise B2B website strategy, digital marketing, or web product management
• 5-8+ years directly managing designers, developers, or content teams
• Proven track record managing modern WebOps stacks
• Deep understanding of high-converting B2B SaaS web journeys, positioning, and CRO
• Demonstrated ability to manage a cross-functional pod of designers, developers, and copywriters
• Experience building or scaling a web/digital team from the ground up

Benefits

• Medical, dental, and vision plans
• Wellbeing Fund - flexible wellness stipend
• Mental Health benefits with covered therapy and coaching
• 401(k) program
• Education & learning stipend
• Flexible vacation time
• Paid parental leave
• Company-wide recharge days each quarter
• Work from home stipend

About the company

Gong uses AI to transform how revenue teams win through the Gong Revenue AI Operating System. The company helps more than 5,000 companies understand teams and customers, automate sales workflows, and close deals.