Senior Consultant, Professional Services (Revenue AI)

The role

You will own discovery, design, strategy, business, and privacy workstreams for customer activations. You will act as a trusted advisor to customers by applying industry expertise and best practices across complex projects.

What you will do

• Own discovery, design, strategy, and business and privacy workshops.
• Lead discovery workshops to surface business requirements and define configuration and adoption approach.
• Act as a trusted advisor to customers using industry knowledge and revenue domain expertise.
• Translate revenue practices into platform solutions.
• Develop and deliver enterprise-grade presentations and documentation.
• Map customer objectives to product use cases.
• Collaborate with Engagement Managers, Technical Architects, and Program Architects.
• Consult on change management and adoption.
• Manage engagements to scope and timeline.
• Contribute to practice development and refine discovery frameworks and playbooks.

Required qualifications

• 4-6 years of experience within a go to market organisation or consulting environment.
• Hands-on experience in areas such as forecasting, sales engagement platforms, pipeline management or revenue operations.
• Excellent cross-functional communication skills.
• Comfort working in ambiguous, fast-moving environments.
• Proven ability to manage multiple workstreams simultaneously.
• Proven understanding of core revenue generating activities, including forecasting, prospecting, pipeline management, and executing established sales methodologies.
• Experience producing polished, enterprise-grade deliverables.
• Strong working knowledge of CRM systems such as Salesforce, HubSpot or Dynamics.
• Willingness to travel across EMEA (Less than 5% expected).

Nice to have

• Hands-on experience with sales engagement platforms such as Gong, Outreach, Salesloft or Apollo, and/or revenue forecasting tools such as Clari, Aviso or Salesforce Forecasting.
• Experience with AI workflow configuration including agent customisation and prompt engineering.
• Experience working in a high-growth SaaS environment.
• Basic understanding of common integrations, including CRM integrations, SSO and API or OAuth based connections.

Benefits

• Private health insurance plans
• Wellbeing Fund - flexible wellness stipend
• Mental Health benefits with covered therapy and coaching
• Education & learning stipend
• Flexible vacation time
• Paid parental leave
• Company-wide recharge days each quarter

About the company

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system.