AI Enterprise Architect

The role

The AI Enterprise Architect partners with Account Executives and pre-sales Solutions Engineers on complex enterprise opportunities. You will advise customers on how to operationalize AI securely and integrate Gong's capabilities into their enterprise AI strategy and technology ecosystem.

What you will do

• Partner with Account Executives and Solutions Engineers on strategic enterprise opportunities.
• Lead executive-level discovery, AI strategy discussions, and technical design workshops.
• Architect how Gong can be used within a customer's AI ecosystem.
• Advise customers on practical AI use cases for revenue-team productivity.
• Assess customer requirements around data governance, security, and enterprise AI risk.
• Develop AI value hypotheses and technical validation plans.
• Position Gong within existing AI ecosystems like Salesforce, Microsoft, Anthropic Claude, and OpenAI.
• Create customer-specific AI reference architectures, integration patterns, and technical roadmaps.
• Act as the senior technical voice in complex pursuits, including RFPs and proofs of concept.
• Enable Solutions Engineers and account teams on AI positioning and complex-deal execution.

Required qualifications

• 5+ years of experience in enterprise architecture, solution architecture, sales engineering, consulting, AI strategy, or a comparable customer-facing technical leadership role.
• Experience working with large, complex enterprises and engaging executive stakeholders.
• Demonstrated expertise in generative AI, large language models, AI agents, MCP, APIs, integrations, data flows, vibe coding, and enterprise software architecture.
• Practical familiarity with leading AI platforms and ecosystems, such as OpenAI, Anthropic Claude, Gemini, Google Vertex, Salesforce, Microsoft, and related enterprise AI technologies.
• Experience discussing AI governance, responsible AI, data privacy, identity and access management, security, compliance, observability, auditability, and enterprise deployment considerations.
• Proven ability to lead architecture workshops and translate ambiguous business needs into clear, executable technical designs.
• Experience advancing complex enterprise opportunities through technical discovery, security reviews, RFPs, pilots, and proofs of concept.
• Strong executive communication, influence, and storytelling skills.
• Ability to translate AI capabilities into practical, measurable outcomes for revenue organizations.
• Strong collaboration skills and ability to enable and scale the impact of a broader technical field organization.

Benefits

• Medical, dental, and vision plans
• Wellbeing Fund - flexible wellness stipend
• Mental Health benefits with covered therapy and coaching
• 401(k) program
• Education & learning stipend
• Flexible vacation time
• Paid parental leave
• Company-wide recharge days each quarter
• Work from home stipend

About the company

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system.