Regional Repair and Maintenance Lead

The role

You will ensure network operations are reliable and efficient by monitoring performance and performing maintenance. You will manage the planning and execution of complex tasks to support ongoing network operations and develop an Operations team.

What you will do

• Manage planning and execution of complex and competing tasks for network operations
• Develop and grow an Operations team
• Maintain infrastructure in regional markets
• Implement a repair and maintenance program
• Perform new plant testing and acceptance
• Establish and manage positive vendor relationships

Required qualifications

• Bachelor's degree in Economics, Management, Engineering, Telecommunications, a related field, or equivalent practical experience
• 8 years of experience with fiber network management and/or deployments
• 8 years of people and vendor management experience
• Experience with budgeting, forecasting costs, project reporting, network capacity planning, quality assurance, network equipment turn-up, testing, and acceptance
• Ability to work non-standard working hours including nights, weekends, and holidays

Nice to have

• 12 years of experience with fiber network management and/or deployments
• 12 years of people and vendor management experience
• Experience managing a customer connection program, including the full customer connect lifecycle
• Experience with contract management
• Experience supporting network escalations and providing detailed technical leadership for troubleshooting and fault resolution
• Experience with network drawings (GIS), interpreting fiber test results, installing and basic configuration of enterprise or carrier grade networking equipment (routers, switches, firewalls, encoders,
• Experience in operational improvement, process/workflow development, and managing complex cross-functional projects

Benefits

• bonus
• benefits

Before you apply

• This role is not eligible for immigration sponsorship

About the company

gFiber believes that great internet has the power to drive innovation, strengthen communities, and enable the impossible. The team is committed to building a place where people can grow their careers and find their spot to belong.