Private Client Stylist, goop Brentwood

The role

You will provide expert styling across fashion, beauty, wellness, and home categories in the flagship store. You will nurture long-term client relationships and help grow the customer base for the GWYN fashion line.

What you will do

• Provide expert styling across fashion, beauty, wellness, and home
• Manage client inquiries, product recommendations, returns, and exchanges
• Convert walk-in traffic
• Deliver personalized, high-touch service to build loyalty
• Collaborate with cross-functional teams to resolve customer issues
• Track key performance indicators to achieve individual sales goals
• Maintain and grow a personal client book
• Support store operations and sales as requested

Required qualifications

• 3+ years of experience in luxury retail, styling, or customer service
• An established client book of business aligned with the goop lifestyle
• Deep understanding of luxury fashion, beauty, wellness, and home products
• Excellent written and verbal communication skills
• Strong problem-solving abilities
• Experience with customer service platforms such as Seer, Shopify, NetSuite, or similar tools
• Detail-oriented with the ability to multitask in a fast-paced environment
• Collaborative, team-oriented mindset
• Ability to work a flexible schedule including holidays and weekends

Nice to have

• Experience within a high-end retail store environment

Benefits

• Generous health benefits package
• Fertility benefits
• Paid parental leave
• Generous goop discounts
• Special offers with brand partners
• Access to custom lifestyle resources and events
• Clothing allotment

About the company

goop is a lifestyle platform dedicated to exploration, curation, and groundbreaking conversation. It has expanded into a beauty, fashion, and food business known for its products, curation, podcast, TV shows, live events, and retail stores.