Senior Technical Product Manager - Identity Platform

The role

You will own the roadmap and delivery for a defined area of the identity platform. You will improve customer experience across sign-up, sign-in, and account recovery while protecting accounts against security threats.

What you will do

• Shape the roadmap by refining strategy, setting priorities, and defining milestones.
• Develop clear requirements, user stories, and prototypes.
• Guide delivery from planning through launch.
• Use customer research, behavioral data, and experiments to test assumptions.
• Define success metrics and guardrails for conversion, sign-in success, account recovery, security, and reliability.
• Partner with other product teams to build reusable identity capabilities, APIs, and integrations.
• Evaluate AI opportunities in account recovery, fraud detection, and customer support.
• Work with security, risk, and privacy teams to address emerging threats.
• Keep stakeholders informed about priorities, trade-offs, progress, and results.

Required qualifications

• 6+ years of product management experience, including experience with technical or platform products.
• Track record of owning a product area’s roadmap and delivering measurable customer and business outcomes.
• Experience across prioritization, experimentation, launch, and optimization.
• Strong technical fluency to work with engineers on APIs, integrations, architecture trade-offs, and reliability.
• Ability to analyze information, exercise sound judgment, and make decisions under uncertainty.
• Understanding of AI/ML capabilities and limitations, with the ability to assess potential use cases across quality, latency, cost, privacy, and safety.
• Ability to influence cross-functional teams without direct authority.
• Ability to communicate clearly, understand customer needs, and stay curious about emerging technologies.

Nice to have

• Identity, authentication, account recovery, fraud prevention, or account security.
• OAuth 2.0, OpenID Connect, WebAuthn/passkeys, and multi-factor authentication (MFA).
• Delivering AI-powered capabilities, including quality benchmarks, monitoring, and human oversight or fallback mechanisms.
• Building shared platforms and capabilities used by multiple product teams.

Benefits

• Paid time off
• Retirement savings (e.g., 401k, pension schemes)
• Bonus/incentive eligibility
• Equity grants
• Participation in our employee stock purchase plan
• Competitive health benefits
• Parental leave

About the company

GoDaddy helps millions of customers build their online presence and grow their businesses. Their mission is to give customers the tools, insights, and people to transform their ideas and personal initiative into success.