Director, Ticket Sales

The role

You will lead the Ticketing team by mentoring a growing sales team and ensuring pacing towards goals. You will generate ticket revenue, provide service, and assist with sales and service strategies.

What you will do

• Support and lead sales/service reps in their efforts to achieve sales goals
• Provide lead lists to sell season ticket and mini plan ticket packages
• Build positive relationships with current accounts and past ticket holders
• Provide new business leads and decipher ways to acquire leads for sales reps
• Distribute inbound leads through our website and main phone line
• Exceed weekly and monthly sales goals in the areas of season ticket and mini plan sales
• Provide exceptional customer service to all current and potential customers
• Work Warriors home games to overlook sales and service staffs
• Set up events to promote our team and market our current ticket packages
• Maintain sales and service goals outlined by the Vice President, Ticket Sales & Services

Required qualifications

• Bachelor’s degree or equivalent work experience
• 7+ years in sales
• 1-2 years of people management experience
• Sales and management experience with a proven track record in meeting quotas for an entire department
• Experience developing marketing plans, promotions, presentations, and proposals
• Proficiency in Microsoft Office Suite
• Excellent written and verbal communication, customer service, attention to detail, resolution and presentation skills
• Ability to build positive relationships with clients and peers at all levels within the organization
• Ability to prioritize and balance multiple projects in a fast-paced work environment

Nice to have

• preferably within the sports/entertainment industry

Benefits

• Comprehensive Medical, Dental and Vision benefits for employees and dependents
• Employer 401K match
• Vacation
• Summer Half-Day Fridays
• generous paid time off plan for pregnancy and parental leaves
• Warriors home tickets
• team store discount

Before you apply

• Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

About the company

The Golden State Warriors is a growing sports and entertainment organization.