Goremutualinsurance
Corporate Underwriting, Quality Assurance Analyst
Cambridge, Ontario, Canada. Posted 2 days ago
The role
This person will audit broker files and internal underwriting for Personal Lines Auto and Property. They will assess compliance with underwriting guidelines and regulations, analyze audit data for trends and root causes, and recommend improvements.
What you will do
- Conduct external broker audits and internal underwriting quality reviews
- Identify, assess and report findings on incomplete, inaccurate or unsupported application information
- Manage communications with broker contacts before, during and after audits
- Re-underwrite files where required and take corrective action within assigned authority
- Track corrective actions and escalate unresolved or repeat issues
- Quantify impact of findings, including premium leakage and exposure to unacceptable risk
- Prepare audit reports and scorecards for brokers and internal stakeholders
- Analyze book-of-business data to identify trends, outliers and emerging risks
- Benchmark broker results against peers and portfolio performance
- Recommend updates to underwriting guidelines, procedures, controls and training
Required qualifications
- Post secondary education is required, preferably within an insurance program
- 5-7 years of personal lines underwriting
- Strong understanding of Personal Auto and Property underwriting, broker operations, internal controls and best practices
- Excellent written and verbal communication skills
- Strong organizational and analytical problem-solving skills
- Decision making
- Initiative
- Relationship management
Nice to have
- 3-5 years of audit experience
Benefits
- Extended health and dental benefits
- Disability insurance
- Retirement plan matching
- Paid time off
- Recognition and perk programs
- Discretionary bonus program
Before you apply
- This posting pertains to an existing vacancy that is actively being filled.
About the company
Gore Mutual is a modern mutual insurer. Effective January 1, 2026, it joined Beneva's Property & Casualty operations in Ontario and Western Canada.