Fulfillment Associate

The role

You will support order fulfillment and inventory processes from receiving to replenishment. You will meet service level agreements and key performance indicators to ensure orders are shipped on time.

What you will do

• Accurately receive inventory, pick, and pack orders via handheld devices (RFSmart)
• Follow standard procedures for inventory receiving and replenishment, packing, and sorting orders
• Uphold functional and department-level goals and SLAs for receiving timelines and order fulfillment
• Communicate and escalate delays, discrepancies, damages, or shortages to the Team Lead/Manager
• Maintain clean, organized, and safe work areas for receiving, replenishment, packing, and shipping
• Focus on quality and accuracy by matching products to customer orders and purchase order receipts
• Follow safety procedures and participate in required safety training
• Identify and recommend process improvements to increase speed, accuracy, and efficiency

Required qualifications

• High school diploma or equivalent
• Must be at least 18 years of age
• Strong attention to detail and time management skills
• Reliable, punctual, and a collaborative team player
• Comfortable working in a fast-paced environment with shifting priorities
• Ability to lift or move at least 50 lbs.
• Ability to bend, squat, twist and reach
• Ability to stand and/or walk for at least 6 hours per shift
• Ability to be flexible to the needs of the business

Nice to have

• 1–2 years of warehouse, fulfillment, or shipping experience preferred
• Bilingual (English/Spanish) strongly preferred
• Experience with RF-Smart, WMS systems, handheld scanners, and shipping platforms preferred

Benefits

• Employee discount and product credits program
• Medical, vision and dental available

About the company

Gorjana is an equal opportunity employer and a drug-free workplace.