HR Project Delivery Manager

The role

The Forward Deployed Operations Manager acts as the single operational point of contact for enterprise clients and internal Customer Success teams. You will lead complex, multi-country onboarding implementations end-to-end.

What you will do

• Own and project manage end-to-end, multi-country EOR onboarding programs for enterprise clients.
• Serve as the primary operational partner for enterprise Customer POCs.
• Coordinate within internal HR Ops regional teams with Customer Success and Sales teams.
• Navigate complex international labor laws, visa/immigration requirements, benefits administration, and localized employment contracts.
• Translate complex in-country operational nuances into clear action plans for the customer.
• Identify and resolve operational blockers, regulatory risks, and payroll setup delays.
• Partner with Customer Success Managers to bridge operational delivery with strategic account growth.
• Drive client activation and platform adoption.
• Act as the direct escalation point for complex operational inquiries.
• Document and refine implementation playbooks and scalable workflows.

Required qualifications

• 4+ years in Enterprise Implementation, Customer Onboarding, Technical Project Management, or Operations Delivery.
• Direct exposure to global employment mechanics (Employer of Record, global payroll, employment law basics, or HR operations).
• Proven track record of managing multi-stakeholder, multi-country projects using formal frameworks (PMP, Agile, or equivalent experience).
• Excellent communication and consultative leadership skills.
• Ability to thrive in ambiguous environments and translate complex regulatory/operational realities into simple, actionable steps.

Nice to have

• Experience handling complex, high-volume employee transfers (TUPE, M&A transitions, or enterprise-wide migrations).
• International work experience across EMEA, LATAM, or APAC regions.

Benefits

• Generous paid parental leave
• Flexible time off
• Spending accounts
• Medical insurance
• Dental insurance
• Vision insurance
• Sabbatical after 5 years

About the company

G-P's leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently. The company's remote-first teams are dedicated to breaking down barriers to global business.