(Seasonal Sales Associate, Part-Time) Editor, DC

The role

Editors ensure the customer experience through product presentation, packaging, and care. You will engage with customers in-store, process online orders, and handle returns or exchanges.

What you will do

• Model and coach customer experience principles
• Become an expert on the product portfolio
• Lead inclusive and interactive product engagement
• Lead customer interactions during in-store events
• Master selling behaviors to meet business objectives
• Develop and nurture relationships with customers through clienteling
• Collaborate with store team members on special projects
• Maintain inventory, store facilities, and company equipment
• Restock and replenish inventory
• Receive, manage, and inspect shipment receipts

Required qualifications

• Passion for creating memorable experiences through personal interactions
• Effective collaborator who thrives in group settings
• Positive, willing to learn, and motivated in fast-paced environments
• Highly adaptable with ability to multitask
• Advocate for inclusion and belonging
• Ability to show empathy and understanding while driving action
• Driven by operational excellence
• Willingness to jump in when the situation requires
• Ability to work a flexible schedule, including evenings, weekends, and holidays

Nice to have

• Prior experience with POS or inventory management systems
• 2+ years of experience in a fast-paced retail or hospitality environment

Benefits

• Competitive compensation and benefits for part-time positions

About the company

Glossier is an iconic brand built on trusted emotional connection, empathy, and consistency. They aim to become the Most Loved Lifestyle Brand in the World.