(Seasonal Sales Associate, Part-Time) Editor, Philadelphia

The role

Editors ensure the customer experience through product presentation, packaging, and care. You will collaborate with the store team to facilitate customer journeys in both front and back of house operations.

What you will do

• Model and coach customer experience principles
• Become an expert on the product portfolio
• Lead inclusive and interactive product engagement
• Lead customer interactions during in-store events
• Focus on meeting and exceeding business objectives
• Develop and nurture relationships with customers through clienteling
• Monitor customer feedback
• Partner with leadership on inventory logistics and packaging feedback
• Restock and replenish inventory
• Receive, manage, and inspect shipment receipts

Required qualifications

• Passion for creating memorable experiences through meaningful personal interactions
• Effective collaborator who thrives in group settings
• Positive, willing to learn and grow, and motivated to perform in fast-paced environments
• Highly adaptable with an ability to multitask
• Advocate for all members of the community, promoting inclusion and belonging
• Demonstrated ability to show empathy and understanding while driving action
• Driven by operational excellence
• Desire and willingness to roll up sleeves and jump in when required
• Ability to work a flexible schedule, including evenings, weekends, and holidays

Nice to have

• Prior experience with POS or inventory management systems
• 2+ years of experience in a fast-paced retail or hospitality environment

About the company

Glossier is an iconic brand built on trusted emotional connection, empathy, and consistency. They are driven by a mission to become the Most Loved Lifestyle Brand in the World.