(Seasonal Sales Associate, Part-Time) Editor, Soho

New York, NY. Posted a month ago

The role

Editors ensure the customer experience through product presentation, packaging, and care. You will collaborate with the store team to facilitate customer journeys in both front and back of house operations.

What you will do

Model and coach customer experience principles
Become an expert on the product portfolio
Lead inclusive and interactive product engagement
Lead customer interactions during in-store events
Focus on meeting and exceeding business objectives
Develop and nurture relationships with customers through clienteling
Master customer service expectations
Partner with leadership to communicate feedback on inventory and packaging
Restock and replenish inventory
Receive, manage, and inspect shipment receipts

Required qualifications

Passion for creating memorable experiences through meaningful personal interactions
Effective collaborator who thrives in group settings
Positive, willing to learn and grow, and motivated to perform in fast-paced environments
Highly adaptable with an impeccable ability to multitask
Advocate for all members of the community, promoting inclusion and belonging
Demonstrated ability to show empathy and understanding while still driving action
Driven by operational excellence
Desire and willingness to roll up your sleeves and jump in when the situation requires it
Ability to work a flexible schedule, including evenings, weekends, and holidays required
Demonstrated ability to drive sales without compromising a hospitality mindset

Nice to have

Prior experience with POS (point of sale) or inventory management systems
2+ years of experience in a fast-paced retail or hospitality environment

Benefits

Part-time positions are eligible for competitive compensation and benefits

About the company

Glossier is an iconic brand built on trusted emotional connection, empathy, and consistency. They are a people-powered ecosystem driven by a mission to become the Most Loved Lifestyle Brand in the World.