Payment operation manager

The role

The Payment operation manager will support the launch of new payment service providers and payment methods. You will work with online payments, payment flows, and transaction lifecycles while analyzing performance and optimizing processes.

What you will do

• Support the launch of new payment service providers and payment methods
• Work with online payments, payment flows, and transaction lifecycles
• Analyze payment performance, routing, and key operational metrics
• Optimize processes that impact transaction success and customer experience
• Collaborate with international partners, PSPs, and internal teams
• Maintain the stability of payment operations in a dynamic environment
• Take ownership of operational improvements and payment experience quality

Required qualifications

• 2+ years of experience in Payments Operations, Billing, Payment Support, or a similar role within online payments
• Solid understanding of online payment systems, PSPs, technical integrations, payment flows, and transaction lifecycles
• Confidence working with financial and transactional data
• Advanced proficiency in Microsoft Excel and Tableau
• Experience communicating with international partners and payment service providers, both verbally and in writing
• Upper-Intermediate or higher level of English
• Strong attention to detail and a high level of accuracy
• Ability to manage multiple priorities and execute tasks efficiently
• Excellent communication and collaboration skills
• A proactive, team-oriented mindset and willingness to support others
• Confidence to take ownership, make informed decisions, and drive improvements

Nice to have

• Experience in iGaming will be an advantage

Benefits

• Health & Wellness Focus
• Global Medical Coverage
• Growth Opportunities
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.)
• Performance-Driven Rewards
• Dynamic Work Environment

About the company

The client is an international online gaming company focused on delivering engaging and innovative gaming experiences using modern technologies.