Spring 2027 Property Operations Co-op

The role

The Property Operations Co-op oversees day-to-day operational tasks for a residential real estate portfolio and handles corporate-level administrative responsibilities. This role involves collaborating across property management, maintenance, construction, and leasing.

What you will do

• Field inbound calls, emails, and resident portal requests and inquiries
• Perform on-site property inspections quarterly and for apartment turnovers
• Perform monthly outstanding balances audit for rent collections
• Perform monthly billing for completed work orders
• Collaborate with maintenance on the scheduling and follow-up of maintenance tasks
• Assist with the move-in and move-out processes
• Execute apartment showings for prospective residents
• Coordinate showing requests and third-party real estate agent showings
• Assist with subletting and lease assignment process for current residents
• Assist in reviewing rental applications for prospective renters

Required qualifications

• 1+ years of experience in customer service or hospitality positions
• Strong computer and Excel skills
• Excellent communication and interpersonal skills
• Must be very comfortable talking on the phone
• Ability to work independently and as part of a team
• Diligent and efficient documentation, task, and schedule management skills

Nice to have

• experience in the real estate, construction, or property management industries
• Google Suite experience

Benefits

• Fully covered commuter passes for bus, subway, boat, or commuter rail
• Competitive paid time off policy
• 4 company holidays within co-op cycle
• In-office gym and roof deck
• Comprehensive catering, snack, and beverage program

About the company

Groma blends real estate and technology to unlock a new real estate asset class. Their property technology platform uses AI to manage small unit count multifamily buildings.