Sales Operations Manager | United States | Remote

The role

This person will support the GTM organization by managing advanced models, improving data structure, and strengthening operational processes. The role focuses on target setting, quota creation, and reporting for a consumption based product suite.

What you will do

• Improve and maintain core models of the account base regarding consumption growth.
• Partner with Revenue Operations and Compensation teams to manage monthly compensation updates.
• Conduct deep-dive analyses on customer product engagement for product investment, GTM segmentation, and territory planning.
• Work within Google BigQuery (SQL) to extract large datasets for reporting.
• Influence data orchestration between BigQuery, Google Sheets, and compensation tools.
• Manage exceptions directly with Sales.
• Execute ad-hoc reporting requests to deliver actionable insights.

Required qualifications

• 4+ years of experience in strategy and operations, consulting, business analytics, or compensation.
• Comfort working with large datasets and ambiguous problems.
• Strong problem-solving skills to translate business challenges into structured models and insights.
• Excellent communication skills with executive audiences.
• Ability to work independently and drive analysis with minimal guidance.
• Expert-level Excel or Google Sheets modeling skills, including advanced formulas, pivot tables, and data visualization.
• Proficiency in SQL and data orchestration between BigQuery and GTM tools.
• Experience with Salesforce reporting, dashboards, validation rules, and flows.
• Experience with compensation tools like Xactly, Apttus, or CaptivateIQ.

Nice to have

• Previous experience in open source
• Experience with data visualization tools like Tableau or Looker
• Grafana visualization

Benefits

• 100% Remote, Global Culture
• Restricted Stock Units (RSUs)
• In-Person onboarding
• 30 days annual leave per annum
• 3 days reserved for Grafana Shutdown Days

About the company

Grafana Labs is the company behind Grafana Cloud, a fully managed observability platform. It is a 100% remote company with team members across 40+ countries.