Product Marketing Operations Manager | Germany | Remote

The role

The Operations Manager keeps the Product Marketing system running and improving. You will track performance metrics, experiment with AI workflows, and maintain team collateral and tools.

What you will do

• Drive cross-functional initiatives that align with product marketing strategies.
• Coordinate with field, Enablement, and Marketing teams.
• Track and report on product marketing key metrics weekly.
• Experiment with new AI workflows and tools.
• Work with software engineers to refine and deploy AI prototypes.
• Maintain core decks, positioning content, and enablement sessions.
• Steward the shared product knowledge base.

Required qualifications

• 2+ years in an operations, analytics, enablement, or technical support role within a Product or Marketing organization for a software company.
• Strong analytical judgment.
• Proficiency with AI agents, including building skills and automated workflows.
• Ability to codify judgment in AI evaluations.
• Ability to quickly understand products and describe their value to SREs and platform engineers.
• Ability to build dashboards and pages in Grafana, or to learn quickly.
• Strong project management and organizational skills.
• Excellent verbal and written communication skills.

Nice to have

• Strong bias to action
• Able to manage multiple projects and priorities at once
• Adaptable, flexible, and comfortable in a fast-paced environment
• High emotional intelligence and strong interpersonal skills

Benefits

• 100% Remote, Global Culture
• Restricted Stock Units (RSUs)
• In-Person onboarding
• 30 days annual leave per annum
• 3 days reserved for Grafana Shutdown Days

About the company

Grafana Labs is the company behind Grafana Cloud, a fully managed observability platform. It is a 100% remote company with team members across 40+ countries.