Senior Product Manager, App o11y | US | Remote

United States (Remote). Posted 4 days ago

The role

You will develop the vision and roadmap for Application Observability. You will work with engineering and design to build features using traces, profiles, and AI-first workflows.

What you will do

Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems to collect user needs, requirements, and pain points
Curate and represent user feedback to Engineering
Work with PMM to enable GTM on product differentiation
Create and update presentations, documentation, website content, datasheets, and whitepapers
Make decisions about go-to-market strategies, pricing, packaging, licensing and tiering

Required qualifications

BS/BA in Computer Science, a related field, or equivalent work experience
5+ years of experience in Product Management
5+ years of experience in a B2B SaaS product
Experience using or building observability products, telemetry databases, and/or developer tools
Strong understanding of application architectures and distributed systems
Experience working with Engineering and Design teams to build products with sound UX
Excellent written and verbal communication skills

Nice to have

Experience with OpenTelemetry, application instrumentation, SDKs, and telemetry collectors
Experience with distributed tracing or continuous profiling systems, such as Grafana Tempo or Grafana Pyroscope
Experience with eBPF and/or automatic instrumentation
Experience with open source software and/or commercial open source companies
Experience defining or evolving pricing and packaging for consumption-based or product-led SaaS offerings
Experience operating applications in production, being on call, or troubleshooting performance and reliability issues

Benefits

100% Remote, Global Culture
Restricted Stock Units (RSUs)
In-Person onboarding
30 days annual leave per annum
3 days of annual leave reserved for Grafana Shutdown Days

About the company

Grafana Labs is the company behind Grafana Cloud, a fully managed observability platform. It is a 100% remote company with team members across 40+ countries.