Center Manager (Hudson)

The role

You will run the day-to-day operations of a clinic and lead a team of 3–8 Medical Assistants. You will manage staffing, scheduling, compliance, and supplies while using data to improve clinic performance.

What you will do

• Lead, coach, and develop a team of 3–8 Medical Assistants.
• Manage staffing, scheduling, delegation, timesheets, and performance.
• Partner with physicians and cross-functional teams.
• Own day-to-day clinic operations including patient service, facilities, supplies, and technology.
• Manage inventory, purchasing, and office expenditures.
• Ensure the clinic is prepared for regulatory and compliance visits.
• Follow and reinforce company policies, procedures, HIPAA requirements, and technology protocols.
• Oversee the new-patient experience and resolve patient or caregiver concerns.
• Monitor clinic KPIs and performance reports including patient panels, utilization, quality measures, STARS/HEDIS, P&L, and budget.
• Turn data insights into practical changes to improve clinic performance.

Required qualifications

• Healthcare operations experience managing a medical office, clinic, or similar environment.
• People leadership experience leading, coaching, or managing a team.
• Strong organizational skills.
• Patient-first judgment.
• Problem-solving skills.
• Data fluency with KPIs, reports, budgets, and operational data.
• Healthcare compliance knowledge including HIPAA.
• Clear communication skills.
• Comfort working across EHRs and Google Workspace.
• A mindset grounded in core values of Heart, Excellence, Accountability, Resilience, and Teamwork.

Nice to have

• Experience as a Medical Assistant or hold a current Medical Assistant certification.
• 5+ years of people leadership or management experience.
• Worked with eClinicalWorks (ECW), Epic, or another EHR.
• Bachelor’s degree in Healthcare Management, Business Administration, or a related field.
• Used operational data and KPIs to identify problems and improve clinic performance.
• Worked in a fast-growing healthcare organization building or scaling processes.
• Track record of building strong teams and developing people.

Benefits

• Competitive base compensation
• Generous annual performance bonus
• Health, dental, and vision insurance
• Paid time off
• 401(k) with company match

Before you apply

• Application
• Initial interview
• Skills/experience interview
• Values interview
• Clinic visit interview

About the company

Greenbrook Medical is building the new standard in primary care through neighborhood clinics for seniors. They are rooted in Tampa Bay and partnered with Tampa General Hospital.