Center Manager (New Port Richey)

The role

You will run the day-to-day operations of a clinic and lead a team of 3–8 Medical Assistants. You will manage staffing, scheduling, clinic supplies, and patient experience while using data to drive performance.

What you will do

• Lead, coach, and develop a team of 3–8 Medical Assistants
• Manage staffing, scheduling, delegation, timesheets, and performance
• Partner with physicians and cross-functional teams
• Own day-to-day clinic operations including patient service, facilities, supplies, and technology
• Manage inventory, purchasing, and office expenditures
• Ensure the clinic is prepared for regulatory and compliance visits
• Follow and reinforce company policies, procedures, HIPAA requirements, and technology protocols
• Oversee the new-patient experience
• Respond to and resolve patient and caregiver concerns
• Monitor clinic KPIs and performance reports to identify issues and opportunities

Required qualifications

• Healthcare operations experience
• People leadership experience
• Strong organizational skills
• Patient-first judgment
• Problem-solving skills
• Data fluency
• Healthcare compliance knowledge
• Clear communication
• Systems comfort with EHRs and Google Workspace
• A mindset grounded in core values of Heart, Excellence, Accountability, Resilience, and Teamwork

Nice to have

• Experience as a Medical Assistant or hold a current Medical Assistant certification
• 5+ years of people leadership or management experience
• Worked with eClinicalWorks (ECW), Epic, or another EHR
• Bachelor’s degree in Healthcare Management, Business Administration, or a related field
• Used operational data and KPIs to identify problems and improve clinic performance
• Worked in a fast-growing healthcare organization
• Track record of building strong teams and developing people

Benefits

• Competitive base compensation
• Generous annual performance bonus
• Health, dental, and vision insurance
• Paid time off
• 401(k) with company match

Before you apply

• Application
• Initial interview
• Skills/experience interview
• Values interview
• Clinic visit interview

About the company

Greenbrook Medical is building the new standard in primary care through neighborhood clinics for seniors. They are rooted in Tampa Bay and partnered with Tampa General Hospital.