Senior Implementation Consultant

The role

Implementation Consultants help customers get the Greenhouse platform up and running. You will lead mid-market and enterprise customers through successful implementations and launches.

What you will do

• Lead mid-market and enterprise customers through successful implementations and launches
• Empower customers to complete implementation successfully by ensuring they are tracking against optimal timelines
• Drive the value of Greenhouse through implementation
• Provide support and mentorship by demonstrating knowledge of products, services, and best practices
• Own implementation tasks such as system design, product training, configuration, and organizational roll out strategies
• Advocate for client needs and product requests to internal teams
• Partner with internal teams to ensure a smooth transition for customers post-implementation
• Become a subject matter expert on all Greenhouse products
• Additional projects and responsibilities as business needs require

Required qualifications

• Customer-facing experience working with global entities and multiple stakeholders
• 2+ years of experience working with Enterprise customers (1,000+ employees)
• Background delivering complex software implementations and/or technical projects
• Ability to break down terminology and concepts across various audiences
• Experience communicating with a variety of customer personas at leadership levels

Nice to have

• Advanced understanding of Greenhouse Recruiting

Benefits

• Medical, dental, and vision insurance
• Basic life insurance
• Mental health resources
• Financial wellness benefits
• Fully paid parental leave program
• Short-term and long-term disability coverage
• 401(k) plan and company match
• Up to 14 scheduled paid holidays per calendar year
• Up to 80 hours of paid sick leave
• 20-25 days of paid vacation time annually for non-exempt employees
• Flexible paid time off (PTO) for exempt employees

Before you apply

• Applicants must be currently authorized to work in the United States on a full-time basis

About the company

Greenhouse is an Orchestrated Hiring Ecosystem that brings the right person and the right role together. It is a remote-first company with shared office spaces in New York City and Ireland.