Greenthumbindustries

Asset Protection Specialist (Full Time)

Whitehall, Ohio, United States. Posted 2 months ago

The role

The Asset Protection Specialist provides a welcoming concierge-style experience for guests while maintaining safety and security. This role involves monitoring the premises, de-escalating situations, and supporting store operations through compliance and guest flow management.

What you will do

  • Greet all visitors with warmth and positivity.
  • Manage check-in with professionalism and efficiency while upholding compliance standards.
  • Provide basic concierge-level support by answering questions and directing traffic.
  • Serve as a visible presence to deter incidents and ensure calm and order.
  • Monitor store entry, exit, and site perimeters.
  • De-escalate situations with empathy, tact, and clear communication.
  • Support team members in matters of safety, cleanliness, compliance, and guest flow.
  • Report and respond to safety, security, or compliance incidents.
  • Support emergency procedures including fire, evacuation, or weather response.
  • Conduct visual inspections and checks per SOPs.

Required qualifications

  • Must meet scheduling and availability requirements including mornings, days, nights, and weekends.
  • Must have reliable, responsible, and dependable attendance.
  • Must pass all required background checks including state-specific cannabis employment requirements.
  • Possess valid driver’s license or state ID.
  • Must be 21 years or older.
  • Must meet all state-specific cannabis employment requirements.
  • Must be and remain compliant with all legal or company regulations for working in the cannabis industry.
  • Ability to remain alert and responsive during extended periods.
  • Ability to move about the dispensary to fulfill work assignments.
  • Ability to remain in a stationary position if required.
  • Ability to converse and communicate with individuals and groups.
  • Ability to operate point of sale system, computer, and other office productivity machinery.

Nice to have

  • At least one year of customer-facing or concierge experience
  • Familiarity with POS systems and/or compliance technology
  • Security, military, or law enforcement experience

Benefits

  • Discretionary annual incentive program driven by organization and individual performance

Before you apply

  • Must pass all required background checks including state-specific cannabis employment requirements.
  • Must be 21 years or older and meet all state-specific cannabis employment requirements.

About the company

Green Thumb Industries and RISE Dispensaries aim to promote well-being through the power of cannabis. The company values being humble, hardworking, grateful, transparent, collaborative, and having a growth mindset.

Asset Protection Specialist (Full Time) at Greenthumbindustries | JobZoey