IT Field Operations Engineer

About the job

The Role The IT Operations Engineer is a mid-level technical role responsible for independently supporting, troubleshooting, installing, and maintaining end-user technology and core IT infrastructure across multiple business locations. This position builds upon the foundational responsibilities of the Associate IT Operations Engineer by taking greater ownership of assigned systems, resolving more complex incidents, and completing infrastructure work with limited supervision. The IT Operations Engineer serves as a reliable escalation resource for routine and moderately complex technical issues, contributes to projects and system improvements, and helps developing team members follow…