Senior Manager, Leaves and Accommodations

The role

The Senior Manager, Leaves & Accommodations oversees the leave of absence and accommodation Center of Excellence. This person manages leave programs, develops team structures, and ensures compliance with leave and disability laws.

What you will do

• Function as the strategic owner of scalable policies and operational frameworks for leave and accommodation programs.
• Lead and develop a team of leave and accommodation practitioners.
• Establish performance expectations, service level agreements, and operational goals for the COE.
• Identify areas for continuous process improvement and execute program enhancements.
• Provide counsel and technical guidance to senior leaders on complex employee matters.
• Partner with cross-functional senior leaders including Benefits, Payroll, HR, Employee Relations, Legal, and Risk.
• Direct the development and delivery of educational resources to employees, HR Partners, and management.
• Leverage data and reporting to monitor trends and mitigate risk.
• Maintain knowledge and ensure compliance with all applicable leave and accommodation laws.
• Manage the full lifecycle process of leave cases including intake, eligibility, notification, documentation, tracking, and return to work.

Required qualifications

• 7+ years related experience
• Bachelor’s degree in human resources or related field with an emphasis in business or finance, or equivalent years professional/analytical experience
• Demonstrated success and experience in leading a center of excellence or leave and accommodations practitioners.
• Extensive knowledge of the leave requirements and other legal protections afforded by federal, state, and local laws.
• Well versed in ERISA, employee benefit programs, including flexible benefit programs, financial analysis, and budgeting.
• Proficient in analyzing complex problems, identifying sources of risk, and developing strategic solutions.
• Strong organizational abilities, including the ability to prioritize tasks and manage multiple projects.
• Effective leadership and management skills.
• Ability to maintain confidentiality and manage sensitive information.
• Ability to critically analyze information, data, and situations.
• Flexible and adaptable in dynamic work environments.
• Excellent written and verbal communication skills.

Nice to have

• Experience with AbsenceSoft
• Familiarity with Workers' Compensation Act, city regulations and other applicable state/federal statutes and regulations
• Experience with Kronos or Wurk

About the company

greenthumbindustries