Personal Care Specialist

The role

Personal Care Specialists engage in one-on-one interactions with patients and customers in a retail environment. They connect customers with products and methods of consumption to meet their needs.

What you will do

• Engage with and assist patients and/or customers in a customer-facing retail environment
• Educate patients and customers on products, methods of consumption, and safety
• Recommend safe and effective regimens based on product and consumption-method knowledge
• Promote a positive, communicative, and customer-oriented work environment
• Assist in verifying order deliveries for accuracy
• Support management to ensure retail store operations comply with rules and regulations
• Ensure local and state cannabis regulations are enforced and upheld
• Ensure sales floor is stocked and the store is well maintained and compliant
• Maintain hard copy files as required
• Follow security measures and safety compliance procedures

Required qualifications

• At least one year of customer service experience
• Ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends
• Reliable, responsible, and dependable attendance
• Must be 21 years or older
• Must pass all required background checks including state-specific cannabis employment requirements
• Possess valid driver’s license or state ID
• Must be and remain compliant with all legal or company regulations for working in the cannabis industry
• Ability to move about the dispensary to fulfill work assignments
• Ability to remain in a stationary position
• Ability to converse and communicate with individuals and groups of people directly
• Ability to operate point of sale system, computer, and other office productivity machinery
• Ability to move inventory and materials weighing up to 30 pounds independently

Nice to have

• Specialty, customer-facing retail experience
• Previous knowledge of cannabis, cannabinoids, and the endocannabinoid system, GTI products, and cannabis therapies
• Previous experience with POS systems

About the company

Green Thumb Industries (GTI) aims to promote well-being through the power of cannabis. The company is dedicated to fostering an inclusive culture that celebrates diversity.