Personal Care Specialist (Full Time)

The role

You will greet and assist patients and customers one-on-one from store entry to checkout. You will recommend products and methods of consumption suited to each person's needs, and help keep the dispensary stocked, compliant and well maintained.

What you will do

• Assist patients and customers on the sales floor
• Educate patients and customers on products, consumption methods and safety
• Recommend a safe and effective regimen for each person's needs
• Stay up to date on product knowledge
• Help verify order deliveries for accuracy
• Support management with daily store operations and compliance
• Help enforce local and state cannabis regulations
• Keep the sales floor stocked and the store well maintained
• Maintain hard copy files as required
• Work assigned stations: front of house, back of house or maintenance

Required qualifications

• At least one year of customer service experience
• Ability to work varying shifts, including weekends
• Reliable, responsible and dependable attendance
• Must be 21 years or older
• Must pass all required background checks, including state-specific cannabis employment requirements
• Valid driver's license or state ID
• Must be and remain compliant with legal and company regulations for working in the cannabis industry
• Consistent excellent customer service skills
• Ability to follow instructions and accept constructive criticism
• Ability to communicate verbally and in writing
• Understanding of cannabis laws, safety regulations and standard operating procedures
• Professionalism and integrity, including handling confidential information and complying with HIPAA

Nice to have

• Specialty, customer-facing retail experience
• Previous knowledge of cannabis, cannabinoids and the endocannabinoid system
• Previous experience with POS systems

Benefits

• Discretionary annual incentive program (may be eligible)

Before you apply

• Must be 21 years or older
• Must pass background checks, including state-specific cannabis employment requirements
• Prior cannabis experience not required

About the company

Green Thumb Industries (GTI) is a cannabis company whose mission is to promote well-being through the power of cannabis. It states it is an equal opportunity workplace.