Assistant General Manager

The role

The Assistant General Manager supports and manages a diverse team at a RISE Dispensary. This role involves managing customer experience, inventory operations, and team member development to drive results.

What you will do

• Manage and oversee dispensary operations for compliance with security, inventory, and local and state regulations.
• Motivate team members to execute programs, initiatives, and regionalized in-store promotions.
• Oversee quality product inventory, financial records, and Seed to Sale compliance.
• Maintain cash management, handling protocols, and daily reconciliation.
• Manage order and expense management processes aligned with store budgets.
• Coach and motivate Team Members to deliver customer experiences.
• Lead Leader on Duty shifts and supervise team members.
• Execute omni-channel customer experience across in-store, drive-thru, curbside and delivery.
• Coach team members to deliver Loyalty goals and drive customer retention.
• Build and retain a high-performing team through selection, onboarding, training, and development.

Required qualifications

• At least three years of managing teams in a retail setting, specifically with POS business operations
• Ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends
• Reliable, responsible and dependable attendance
• Must be 21 years or older
• Must possess valid driver’s license or state ID
• Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb
• Must have a solid understanding of the Cannabis laws, rules and regulations
• Strong work ethic, attention to detail, and strong communication and leadership skills
• Ability to work under pressure
• Ability to use standard office equipment and computer software
• Ability to resolve conflict, handle employee and customer complaints, and settle disputes
• Ability to move inventory and materials weighing up to 30 pounds independently

Nice to have

• Cannabis experience
• Inventory control experience

Before you apply

• Must be 21 years or older
• Must pass any and all required background checks

About the company

Green Thumb is on a mission to promote well-being through the power of cannabis. The company is dedicated to fostering an inclusive culture that celebrates diversity.