Greenthumbindustries

Asset Protection Specialist (Full Time)

Lancaster, Pennsylvania, United States. Posted 3 days ago

The role

You will greet and check in guests at a cannabis dispensary and keep the store safe, calm and compliant. The role mixes hospitality, customer service and safety, and you will be on your feet and mobile for most of your shift.

What you will do

  • Greet all visitors and manage check-in while following compliance standards.
  • Answer common guest questions and direct guest traffic.
  • Monitor the store entry and exit and site perimeters for safety and compliance.
  • De-escalate tense situations with empathy and clear communication.
  • Report and respond urgently to safety, security or compliance incidents.
  • Support emergency procedures, including fire, evacuation and weather response.
  • Carry out visual inspections and checks per SOPs.
  • Support store teams and help train new team members.
  • Other duties as assigned.

Required qualifications

  • Must be 21 years or older and meet all state-specific cannabis employment requirements.
  • Must pass all required background checks, including state-specific cannabis employment requirements.
  • Must have a valid driver's license or state ID.
  • Must be able to work varying shifts, including mornings, days, nights and weekends.
  • Must have reliable and dependable attendance.
  • Must be and remain compliant with all legal or company regulations for working in the cannabis industry.
  • Must be able to stand or walk for extended periods, up to a full shift.
  • Must be able to move inventory and materials weighing up to 30 pounds independently.
  • Must be able to operate a point of sale system, computer and office software.
  • Must be able to follow HIPAA requirements and handle confidential information.
  • Must have an understanding of cannabis laws, safety regulations and SOPs.
  • Must be able to work outdoors in varying weather conditions when required.

Nice to have

  • At least one year of customer-facing or concierge experience.
  • Familiarity with POS systems and/or compliance technology.
  • Security, military or law enforcement experience, paired with a guest-first approach.

Before you apply

  • Must be 21 or older.
  • Must pass background checks, including state-specific cannabis employment requirements.

About the company

Green Thumb Industries and RISE Dispensaries operate cannabis dispensaries with a focus on hospitality and guest experience. The company says its mission is to promote well-being through the power of cannabis.

Asset Protection Specialist (Full Time) at Greenthumbindustries | JobZoey