Greenthumbindustries
Asset Protection Specialist (Part Time)
Lancaster, Pennsylvania, United States. Posted 3 days ago
The role
You will greet guests, run check-in, and keep the dispensary floor safe and welcoming. You will also monitor the store entry, exit and site perimeter, de-escalate tense situations, and support store teams.
What you will do
- Greet all visitors and manage check-in while meeting compliance standards
- Answer common guest questions and direct traffic
- Monitor the store entry/exit and site perimeter for safety, comfort and compliance
- De-escalate situations with empathy, tact and clear communication
- Report and respond urgently to safety, security or compliance incidents
- Support emergency procedures, including fire, evacuation and weather response
- Carry out visual inspections and checks per SOPs
- Escort customers and visitors and support store operations
- Share guest and security insights with transparency and discretion
- Help train new APS team members
Required qualifications
- At least one year of customer-facing or concierge experience
- Must be 21 years or older and meet state-specific cannabis employment requirements
- Must pass all required background checks
- Valid driver's license or state ID
- Reliable, responsible and dependable attendance
- Ability to work varying shifts, including weekends
- Ability to stand, walk and stay alert for up to a full shift, indoors and outdoors
- Ability to lift and move inventory up to 30 pounds independently
- Ability to operate a point of sale system, computer and office software
- Friendly, professional demeanor and strong interpersonal skills
- Understanding of cannabis laws, safety regulations and SOPs
- Ability to handle confidential information and comply with HIPAA
Nice to have
- Familiarity with POS systems and/or compliance technology
- Security, military or law enforcement experience, paired with a guest-first approach
Before you apply
- Must be 21 years or older
- Must pass background checks, including state-specific cannabis employment requirements
- Must remain compliant with legal and company regulations for working in the cannabis industry
About the company
Green Thumb Industries and RISE Dispensaries operate cannabis retail with a mission to promote well-being through the power of cannabis. The company states it is an equal opportunity workplace.