Greenthumbindustries
Asset Protection Specialist (Full Time)
York, Pennsylvania, United States. Posted 4 days ago
The role
The Asset Protection Specialist acts as a welcoming face for the dispensary and provides concierge-style customer service. This role blends hospitality with safety leadership to monitor the premises and ensure a secure environment.
What you will do
- Greet all visitors with warmth and positivity
- Manage check-in with professionalism and efficiency
- Provide concierge-level support by answering questions and directing traffic
- Monitor store entry, exit, and site perimeters
- De-escalate situations with empathy and tact
- Support team members in matters of safety, cleanliness, and guest flow
- Report and respond to safety, security, or compliance incidents
- Support emergency procedures including fire, evacuation, or weather response
- Conduct visual inspections per SOPs
- Share insights on guest interactions and security risks with leadership
Required qualifications
- Must have reliable, responsible, and dependable attendance
- Must pass all required background checks including state-specific cannabis employment requirements
- Possess valid driver’s license or state ID
- Must be 21 years or older
- Must meet all state-specific cannabis employment requirements
- Must be and remain compliant with all legal or company regulations for working in the cannabis industry
- Ability to remain alert and responsive during extended periods
- Ability to move about the dispensary to assist patients and customers
- Ability to remain in a stationary position if required
- Ability to converse and communicate with individuals and groups
- Ability to operate point of sale system, computer, and other office productivity machinery
- Ability to move inventory and materials weighing up to 30 pounds independently
Nice to have
- At least one year of customer-facing or concierge experience
- Familiarity with POS systems and/or compliance technology
- Security, military, or law enforcement experience
Before you apply
- Must pass all required background checks including state-specific cannabis employment requirements
- Must be 21 years or older
About the company
Green Thumb Industries and RISE Dispensaries aim to promote well-being through the power of cannabis. The company fosters an inclusive culture and is an equal opportunity workplace.