Gumgum
Account Manager
Sydney, New South Wales, Australia. Posted a month ago
The role
The Account Manager works within the Customer Success and Operations department to execute campaigns for advertising agency partners. This role supports the sales team to ensure campaign performance and builds relationships with agency partners.
What you will do
- Launch and execute sold campaigns across the proprietary platform.
- Own the full campaign life cycle from setup through optimisation.
- Build relationships with agency contacts.
- Deliver reporting including performance, insights and recommendations.
- Produce End of Campaign Reports mapped to objectives and KPIs.
- Partner with Sales to shape media plans and campaign strategies.
- Spot upweight opportunities inside live campaigns.
- Maintain accurate Salesforce and Jira records, IOs, screenshots, and billing reports.
Required qualifications
- Bachelor's degree in a related field such as Advertising, Marketing, Business, or a similar discipline.
- 2+ years in digital media in account management, media planning and/or customer service in online verticals.
- Familiarity with programmatic advertising concepts, terminology, and best practices.
- Hands-on experience with DoubleClick, Sizmek, MOAT, Integral Ad Science, DoubleVerify, Salesforce and Jira.
- Excellent written and verbal communication.
- Sharp attention to detail and time management.
- Diplomacy to manage stakeholders.
- Confidence in PowerPoint, Excel and Word or Slides, Sheets, and Docs.
Nice to have
- Working knowledge of the ad tech industry and digital advertising trends
About the company
GumGum is an advertising technology company delivering results by matching brands with people in the right mindset. Founded in 2008, it is headquartered in Santa Monica, California.