Solution Engineer (Spanish/English) - Boston (US)

The role

This person will support customers and prospects across the LATAM region by helping them understand how mobile security solutions fit into their strategy. The role involves technical evaluations, onboarding, and acting as a technical advisor throughout the customer journey.

What you will do

• Support the Sales team during sales processes, demos, customer meetings, events and Proof of Concepts.
• Guide prospects and customers through onboarding and implementation processes.
• Help customers optimize their product setup and configuration.
• Act as a trusted technical advisor throughout the customer journey.
• Assist with technical support and configuration-related questions.
• Deliver product demos and technical presentations to technical and executive audiences.
• Provide feedback from customers and prospects to Product Management, Engineering, and Marketing teams.
• Stay up to date with developments in mobile security, reverse engineering, and application protection technologies.
• Collaborate with international teams across different regions and time zones.

Required qualifications

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, Cybersecurity, or a related field.
• Experience in a Solutions Engineering, PreSales or similar customer-facing technical role with a SaaS or Software Product company.
• Strong coding and technical troubleshooting skills.
• Excellent verbal and written communication skills in Spanish and English.
• Experience working with Linux, Windows, and macOS environments.
• Familiarity with Android and/or iOS application development.
• Familiarity with Android Studio, Gradle, Xcode, and mobile build processes.
• An interest in mobile application security and cybersecurity concepts.
• The ability to communicate technical concepts confidently to developers, architects, and business stakeholders.
• A proactive mindset and strong problem-solving skills.
• US citizenship or permanent residency is required.

Nice to have

• Experience within cybersecurity or application security.
• Familiarity with our products (ProGuard, DexGuard, iXGuard, …).
• Experience with reverse engineering and commonly used tooling.
• Experience working with enterprise customers in industries such as banking, FSI, or fintech.
• Proficiency in Portuguese is a plus.

Benefits

• Competitive salary package.
• Tools and flexibility to develop yourself successfully.
• International environment.
• Workplace where you can share and implement your ideas.
• Hybrid work policy.

Before you apply

• Candidates must be legally authorized to work in the US at the time of application.
• Unable to provide visa or work permit sponsorship for this role.
• US citizenship or permanent residency is required.

About the company

Guardsquare offers the most complete approach to mobile application security on the market. More than 1,000 customers worldwide rely on Guardsquare to protect their mobile applications and SDKs.