Manager, Clinical Outreach, Boston

The role

You will build and maintain referral relationships with community partners to expand the company's presence in the Greater Boston market. You will develop outreach strategies, manage a referral pipeline in a CRM, and act as a consultative partner for patients and providers.

What you will do

• Build, develop, and maintain referral relationships with therapists, psychiatrists, schools, health systems, and community partners.
• Identify and cultivate new referral opportunities across priority markets.
• Serve as a resource on mental health treatment options including PHP and IOP.
• Represent Guidelight in the community through networking, educational programs, and conferences.
• Act as a consultative partner to providers, patients, and families.
• Partner with Admissions and Operations teams to ensure seamless referral and intake.
• Develop and execute outreach strategies to support census growth.
• Lead weekly market growth meetings to review referral trends and initiatives.
• Maintain accurate referral partner records and pipeline data within the CRM.
• Track referral trends and partnership activity to support strategic decision-making.

Required qualifications

• Must be based in the Greater Boston area.
• Approximately 75% travel across the market to meet with referral partners and community organizations.
• 3+ years of experience in provider outreach or business development AND/OR 3+ years of experience providing direct clinical care in out-patient, community, hospital or inpatient settings, in addition
• Demonstrated ability to build trust and credibility with clinicians, healthcare providers, and community stakeholders.
• Strong presentation and communication skills.
• Proven ability to develop and manage a territory, prioritize outreach efforts, and build a pipeline of referral relationships.
• Experience using HubSpot or a similar CRM.
• Highly organized with strong attention to detail and commitment to data integrity and CRM hygiene.
• Self-starter who thrives in a fast-paced, entrepreneurial, and mission-driven environment.

Nice to have

• Clinical licensure and/or a background in behavioral healthcare (e.g., LPC, LICSW, LCSW, LMFT, Psychologist, or equivalent)

Benefits

• Medical, dental, and vision
• HealthJoy unlimited therapy
• UHC wellness program
• HSA/FSA options
• Pet insurance
• Responsible PTO
• 401(k) with company match
• All licensing fees covered
• Annual stipend for tuition reimbursement, ongoing education, or CEUs
• Structured clinical supervision for pre-licensed clinicians
• Best-in-class supervision for all clinicians

About the company

Guidelight Health is a behavioral healthcare company providing PHP and IOP services. They are a newly launched organization on a mission to redefine the behavioral health industry.