Account Receivables Clerk

The role

The Account Receivables Clerk will provide customer service and maintain accurate records. This person will work closely with the Finance team based in Greece.

What you will do

• Make outbound collection calls and emails.
• Collect customer payments in accordance with payment due dates.
• Communicate with clients about billing discrepancies and questions.
• Send correspondence to customers to encourage payment of delinquent accounts.
• Capture data via correspondence and maintain client billing systems records.
• Post collections to clients accounts and verify accuracy of calculations, balances, and supporting documents.
• Perform account reconciliations.
• Review and monitor assigned accounts and collection reports.
• Assist with daily cash collections report.
• Identify issues contributing to account delinquency and discuss them with management.

Required qualifications

• +2 years of experience in account receivables.
• Strong attention to detail and accuracy.
• Excellent customer service and communication skills.
• Proficient in Microsoft Office Suite, particularly Excel.

Nice to have

• Familiarity with accounting software (e.g., NetSuite, SAP).

Benefits

• Competitive compensation
• Employee medical coverage
• Central office location
• Entrepreneurial environment, autonomy, and fast decisions
• Casual work environment

About the company

Guidepoint powers end-to-end research workflows for the world’s best research teams. It is backed by a global network of more than 2 million experts and over 1,600 employees.